Payment and delivery
How long do deliveries take?
From the placing of the order it takes 3 to 7 working days. Delivery charge is R89 for all orders. Deliveries in South Africa only.
What type of payment options do I have?
You can pay safely and securely with Credit Card/Debit Card or EFT, our site has built in 3D Secure and PayU certified.
What is 3D Secure?
3D Secure is a unique feature for online security, once you purchase with your card on our website you will receive an OTP(One Time Pin) on your cell phone to confirm a code.
You will receive an e-mail from 3D Store with your reference number and our banking details. Products will only be released once funds have been cleared.
Warranty and service
What do I do if my product is faulty?
Users with faulty products should contact our support centre on firstname.lastname@example.org. Faulty products will need to be collected and tested before any refunds can be considered.
How long does refunds take?
Refunds take 5-7 working days.